TERMS & CONDITIONS – IBIZA ZOUK DANCE FESTIVAL

Terms & Conditions Ibiza Zouk Dance Festival

By registering / winning / ordering tickets / making use of a group discount for the Ibiza Zouk Dance Festival you accept the following Terms & Conditions, DISCLAIMER, PRIVACY POLICY and our EVENT RULES & REGULATIONS.

Tickets

It is the buyers own responsibility to collect all information needed to inform him/herself about the terms & conditions, also within a group discount.
In case of discounted prices when paid before 1st of the month, it is necessary to take into account that banks hold transfer money for up to three days. We cannot guarantee discounted price in case of delayed payment.
We are not liable for any loss or damage arising from the purchase of this ticket or attendance at the event.
By purchasing a ticket in any way the buyer agrees to the transfer and cancellation policy found on the terms & condition page.
The PayPal/Credit Card surcharge is to cover fees passed on by our merchant and as such is not negotiable or refundable.
The added transaction fee is added by the ticket service provider and as such is not negotiable or refundable.
Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or in which this event is held is solely between the ticket holder and the organizer.
To complete the registration it is necessary to submit your full name as in passport, type of ticket you want & e-mail address. Only after we receive payment the registration will be considered completed. Every participant will be notified by e-mail about completion of their registration.

Upgrade

It is possible to upgrade your pass.
In order to proceed with the upgrade you need to notify that to the organizer and make a surcharge which is the current difference of the prices between the two passes, according to the event’s pricing table. The payment should be paid to the organizer’s bank account or PayPal account.
You can add separate upgrades to your pass by ordering them via our ticket system on the website: www.ibizazoukdancefestival.com
For all ticketing enquiries including any changes to your booking please contact the Ibiza Zouk Dance Festival Team at info@ibizazoukdancefestival.com.

Refund

We cannot refund your ticket after purchase, for whatever reason (including emergencies).
For all ticketing enquiries including any changes to your booking please contact the Ibiza Zouk Dance Festival Team at info@ibizazoukdancefestival.com.
We are not responsible for and don’t refund travel, accommodation, food or any other costs in any case.
Ibiza Zouk Dance Festival takes the health and safety of our participants very seriously. We know that currently, there is a lot of apprehension regarding the Novel Coronavirus (COVID-19) and its potential impact on travel plans and events. Please take the time to read our Corana Virus Plan and Policy.

Transfer

If you purchase your ticket and due to a change in circumstances are no longer able to attend you are able to:
- Transfer your ticket onto another person. Changing the name of the ticket requires a surcharge of 50% of the difference between the price paid by the first owner and the price as of the day of the notification about the change. The first owner will have to take care of 25 euro administration fee. The new owner will have to take care of the surcharge and price paid by the first owner. However it is your responsibility to find the recipient. You are welcome to make it known you are looking via the Ibiza Zouk Dance Festival Facebook page and Facebook Group.
- Transfer of tickets are accepted not later than on 12-05-2022
The buyer is not allowed to resell the purchased ticket for a cheaper price as the price of the day according to the event’s pricing table on the website.
You can transfer your ticket and change the name of the owner of the pass only once and not later than on 12-05-2022. A repurchased ticket may not be resold again to another person.
The organizer does not mediate in the search of new owners of a repurchased ticket.
Once you have agreed on the transfer, email the recipient’s details, full name as in identification and e-mail address, to the the Ibiza Zouk Dance Festival Team at info@ibizazoukdancefestival.com.

Cancellation

We cannot cancel your ticket after purchase, for whatever reason (including emergencies).
In case of a serious illness or passing away of the participant and or first line family member of the participant (mother, father, partner, siblings, children & grandparents) it is possible to:
- Transfer your registration onto the next edition of Ibiza Zouk Dance Festival one time. It will be necessary to show a medical report and proof of family relation. After 12-05-2022 a transfer to Ibiza Zouk Dance Festival 2022 will not be possible.
- Transfer your registration onto another person till 12-05-2022 according to our Transfer Policy. It will be necessary to show a medical report and proof of family relation.
No show participants at the event who didn’t communicate to info@ibizazoukdancefestival.com before 12-05-2022 and didn’t collect their wristband at the event cannot:
- Be transferred onto Ibiza Zouk Dance Festival 2023
- Get a refund of their Ibiza Zouk Dance Festival 2022 ticket
- Transfer their ticket onto another person
For cancellations please contact the Ibiza Zouk Dance Festival Team at info@ibizazoukdancefestival.com

Group Discount

In case of discounted prices when paid before 1st of the month, it is necessary to take into account that banks hold transfer money for up to three days. We cannot guarantee discounted price in case of delayed payment.
Once a ticket is registered in the ticket system via the website, it is not possible to apply a group discount or cancel your ticket to join a group and make use of a group discount.
The organizer is not responsible for any misunderstanding between the group organizer and participants in the group.
It is the buyers own responsibility to collect all information needed to inform him/herself about the terms & conditions, also within a group discount.
The terms & conditions are also applicable for tickets bought within a group discount.
Anybody can apply for a group discount. Please contact the Ibiza Zouk Dance Festival Team at info@ibizazoukdancefestival.com.

Tickets & Wristbands

It is obligatory to bring your personal e-ticket and identification confirming the data on the ticket to enter the event.
When you can’t present your printed e-ticket and identification, we will charge a 10,00 euro administration fee.
Wearing and presenting the event wristband during the whole event is obligatory and non-negotiable.
Wearing the event wristband on your wrist is obligatory and non-negotiable.
You are entitled to one wristband during the whole weekend of the event. We exchange wristbands only if they get destroyed for some singular reasons. In such case you need to bring your destroyed wristband to the registration desk to exchange it for the new one. We will charge 2,50 euro to exchange your broken wristband.
Please pay attention while putting on the wristband, if the grip is comfortable for you.

Admission

Admission to the event may be denied, and visitors may be ejected from the event (without any entitlement to a refund of the admission price) if a visitor: (the following list is non-exhaustive):

is under the influence of alcohol or drugs;
is in the possession of or deals in drugs;
was previously refused admission to other events / meetings by the organizer or other authorities;
shows behavior that is evidently aimed at disturbing the peace, provoking, or inciting to violence, hate, anger, xenophobia, race hate, sexual harassment etc.;
puts the lives of other visitors at risk;
is in the possession of banned objects;
refuses to be searched/patted down by security personnel;
refuses or fails to comply with the Terms & Conditions and Event Rules & Regulations.

Media

Please note that during event filming and photographing will take place. By purchasing the ticket you give consent to the use of your image.
Of course personal cameras are allowed! Our advice: make as many personal videos and pictures as possible. Tag us and put loads on social media. Use #ibizazoukdancefestival #IBZDF2022.
A selection of media materials will be published before, during and after the event and can be used as promotion of the event via social media, print media and website.
The selection of media materials is done by the organizer and is non-negotiable and materials can’t be requested.
The selection of media materials is done with the greatest care by the organizer. When you do might have some concerns about an image of you, please contact us via info@braziliandancearts.com.
It is prohibited to use any professional cameras and publish your materials without written consent of the organizer.
It is prohibited to use the Ibiza Zouk Dance Festival, Brazilian Dance Arts or Zouk Blends logo and design without written consent of the organizer.
It is prohibited to use and or mention Ibiza Zouk Dance Festival, Brazilian Dance Arts or Zouk Blends as your collaboration partner without written consent of the organizer.
When you have any questions according to media please contact the Ibiza Zouk Dance Festival Team at info@braziliandancearts.com.

Free passes & special offers

Passes for Ibiza Zouk Dance Festival won in any kind of contest or received for free are not returnable, they cannot be transferred to another event or edition or exchanged for cash. We admit upgrades of such passes according to the general terms & conditions. If the winner of a contest already has a pass for this edition, the won pass may be transferred to another owner no later than 14 days after the official results of the contest. In other cases transfering the pass is impossible.
Passes sold in special offers may be subject to separate rules of return, resale and exchange, detailed in terms & conditions of each offer.

Hotels

When you use an operator website like booking.com to book your hotel, it is not possible to apply one of the Ibiza Zouk Dance Festival hotel deals. You need to contact the hotels direct as mentioned on the hotel page on our website to make use of the Ibiza Zouk Dance Festival deals.
The organizer does not mediate between hotels and participants of the event.
There are several hotel deals for different budgets, you can find more information at the event website www.ibizazoukdancefestival.com.

Event

Organizers reserve the right to change any part of the event, prices, instructors, workshops, times and locations without previous notice for a better running of the event.
All participants are obligatory to follow event- & venue rules indicated by venue and event personnel as mentioned in the Event Rules & Regulations on the website.
Participation in the event is at your own risk at all times.
Organizers are not responsible for any lost and or broken items.
Organizers reserve the right to adjust the Terms & Conditions without notice at any time for a better running of the event.

PLEASE NOTE*

You can bring your water to the workshops during the day.
Due to venue regulations you can not bring your juices, soda’s etc. to the workshops during the day.
Due to venue regulations you can not bring any kind of drinks and food to the afternoon pool parties and night parties.
Our food facilities are for people who buy their food at the venue, you can not bring your own lunch and dinner here.
It is prohibited by law to bring and use any kind of drugs.
To keep everybody safe, security will search you and your bag.
Thank you for understanding.